Terms & Conditions
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Terms & Conditions |
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Payment
A deposit of 25% of the cost of your holiday is due on booking or for short
breaks – payment in full. We will send you a confirmation, by post or
email, upon receipt of this deposit. The balance of the cost of the holiday
is due 30 days before you arrive. No further reminders will be sent.
Cancellation and Insurance
Once you have booked your holiday, our agreement with you is a legal contract.
If you cannot go on holiday and the cottage cannot be re-let, you are liable to
pay for the booking in full, even if you cancel before paying the balance.
If we succeed in re-letting the cottage for that same period, we will deduct
from you what you owe us (or refund to you) any such rentals received less your
deposit, which is always non-refundable. For these reasons we strongly
recommend that you take out cancellation insurance for your holiday.
Non-availability of cottage as booked
We would only cancel your holiday if the cottage(s) was unavailable for reasons
beyond our reasonable control. We would attempt to offer you alternative
accommodation, however if this was either not possible or not acceptable to you
then we would refund to you all monies paid for the holiday. Our liability to
you would not extend beyond this refund.
Arrival
Your cottage(s) will be ready for you from 3.00pm on the day of your arrival,
unless otherwise agreed in advance. If you wish to arrive earlier we will
endeavour to meet your request.
Departure
We strictly require that you vacate your cottage by 10am on the morning of your
departure. To assist our cleaners, we ask that you leave the property in a clean
and tidy condition.
Liability
We do not accept responsibility for injury to persons or loss/damage to
possessions unless caused by proven negligent act or omission of ourselves, our
employees or contractors, or agents of the same, whilst acting in the course of
their employment. This includes loss or damage to vehicles and their contents,
and to the personal possessions you bring with you.
Complaints
Should you find any faults or have any complaints during your stay, please
advise us immediately so that any appropriate action can be taken. We want
you to have a superb holiday.
Damage and Breakages
You are responsible for any breakages or damage you or your pets cause to the
cottage(s), please report these before you leave.
Web Site and Brochure
We make every effort to ensure that the information and cottage descriptions
contained on our web site and in our brochure and the accompanying leaflets are
accurate. We do however reserve the right to make small changes and we accept no
liability for minor inaccuracies.
Dogs
Well behaved dogs are allowed in the cottages at a cost of £10 per stay. Please
note that dogs are not allowed in the bedrooms or on the lounge furniture, and
must not be left in the cottages for long periods of time. You know your pet and
if they will sleep quietly whilst you enjoy a meal out locally or brief trip to
the shops that is fine. BUT they must NOT be left all day. You are
responsible for the costs of all damage caused by your pets.
Smoking
All our cottages are strictly
NO SMOKING.
